Refund policy

We accept returns and exchanges within 14 days after your order has been delivered. We do not cover returns, meaning you are responsible for the shipment and payment of the return. We would always suggest using a tracked service for your return.

When returning your order, please clearly mark it with your full name and order number and package as received. Refunds will be processed within 7 working days of receiving your return back.

In order to return an item correctly, please follow these conditions:
- Email info@simplyextrajordanary.com to contact us about your return
- Return must be sent to us within 14 days of purchase
- Item must be returned undamaged and unused, with it's original packaging 
- Return your items to us using a tracked service
- Please note any custom prints/sizes are not refundable or exchangeable.